• What is an IT Service?

    Every time we host training, I pose this question to the class on day one. It seems like such a basic question, one whose answer should be as obvious as ‘what is 2+2?’. Yet, the responses I get lack a consistency that is...
  • State of the Union for E-Commerce Web Performance Highlights Need for Continual Improvement

    Radware’s annual 2013 State of the Union: Mobile Ecommerce Performance is out, with a really nice infographic to make the findings easier to digest. This is a follow up to their State of the Union for Ecommerce Page Speed & Web Performance [Summer 2013] which focused on the standard websites for the top 500 internet retailers. First, let’s dive into their most pertinent discoveries: Median load times...