How do I remove link to Cherwell?

I am trying to delete a bunch of CI's that are unmonitored, but they are linked to Cherwell and I can't delete them.

 

 

Any help would be appreciated.

  • CIs linked to Cherwell cannot be deleted until you unlink them. This can be done in either one at a time by selecting the CI main view and clicking the button at the top right hand to unlink...

     

     

    or go to Administration -> Cherwell -> CIs Linked and there you will find a button labelled Unlink CIs from Cherwell CMDB. From memory, I think this removes ALL CIs though so be careful. I don't have a system to test at the moment so I can't be sure.

    Hope that helps.

  • In reply to PaulYates:

    Like a champ.

    Thanks!